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Monday, January 20, 2014

Decision Making Model

Decision-Making Models Carly Cossette Foundations of Problem-Based Learning/MMPBL500 May 12, 2011 Louise Stelma Decision-Making Models My experience with decision-making models in the work-place has been limited. Most of the jobs I pass held I was the one who was told what to do. When I worked at The plate store I had the opportunity to take on a much than supervisory role and was able to rile more of the decisions which I will try to highlight here. When dealing with customer service the goal is to always optimize, to find the best presumable balance among several goals (Bateman&Snell, 2004). You want to make the client keen as well as the store man eldr. During my two age all of my decisions were programmed decisions. They go for objectively correct answers and can be solved by using simple rules, policies, or bit computations. (Bateman&Snell, 2004). When working for a big corporation every employee must(prenominal) operate within certain guidelines. Ho w to navigate these guidelines and still bond on the customer happy is the difficult part. I had a customer come in that was given an already modify extinct pause from a remodeling fraternity and wanted to make a acquire. The problem was the check was made out to alkali Depot Credit Services not The Home Depot.
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It was afterward hours and the company that issued her the check could not be reached and she wanted this interpreted care of estimable away. The only way we could take the check was if it were a payment on a credit display panel account. I opened her a credit card, employ that toward her purcha se and used the check to pay the credit card! off-key right away. It may have taken longer than she would have wish but in the end everyone was happy. Although the problems Ive faced in the work-place have been relatively straight-forward I still used the decision-making model. In customer service speed is crucial so it is cardinal to go through the steps as quickly as possible. I became very good at reaching an best progeny in a short time...If you want to give way a full essay, order it on our website: OrderCustomPaper.com

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